Cultivating Mindfulness, Peace, and Joy

Tag: Digital Marketing

Google Goes from Gold to Green

In September of 2013, Google AdWords made a leap toward transparency by including a yellow “Ad” indicator in the search engine results that were paid ads.

Since that time, we have all grown accustomed to this new look on Google as we scroll down past the ads (most times) in our latest search for schools, stools, and shoes.

In April of 2016, Google began testing a modification to this look by changing the Ad indicator to green instead of gold.

DESKTOP

MOBILE

Yesterday, June 15, 2016, it became an official change. Ads are now green, not gold.

As a Google spokesperson told Search Engine Land, “We regularly test ways to improve the look and feel of our search results page. We’ve been experimenting with a green search ad label and have decided to roll it out based on positive feedback from users and advertisers. Our goal is to make our results page easy to use, and our labeling clear and prominent.”

WHY DOES THIS MATTER?

Some key words in that quote from Google: test, feedback, easy.

If any business knows how to execute an A/B test, it’s Google. And this is a perfect example of what an A/B test is. Seem trivial? Google doesn’t think so. We’ll never get to see that data, but rest assured Google Ads will get more clicks and advertisers will be getting more results with this enhancement. They vigorously capture and analyze feedback from customers to continue to make their product, Search (which is free), easier to use.

This approach goes in contract to the trend in native advertising, which attempts to conceal an ad by passing it off as written or video content. And it’s even in contrast to Bing and Yahoo! search engine results pages which use gray text to tell the user the results which are ads.

It’s fascinating and inspiring to watch the search engine powerhouse continue to innovate and to defy what all others are doing. They believe in their product and know that customers crave transparency. Case studies on Google will be taught in universities for decades to come.

Side note: Green Bay Packers fans will continue to click at normal click-thru rates after the change from gold to green. It’s all the same to them!

green and gold packers.png

Sources:

Email Strategies That Get People to Respond

Email marketing continues to be one of the most effective marketing channels. Think about it – how many times have you checked your email today? Probably more than once. And between personal emails, work emails, and advertising, you probably get over 100 emails per day. With data aggregation companies, CRM systems, and email marketing service providers galore, getting into someone’s inbox in 2015 is the easy part. How you get them to open and respond to your email… that part needs careful attention to make your message stand out from the clutter.

if you could

Whether you’re in sales and prospect with email, you’re a marketer managing mass email campaigns, a worker in Corporate America sending intra-company emails, a non-profit enthusiast raising funds or awareness for your cause, an expecting parent inquiring with prospective daycare, or a consumer looking to buy something off Craigslist: we all send emails from which we want a response.

In order to get someone to reply to your message, they first have to:

  • Receive your email in the Inbox (not Junk or Spam)
  • See the email (with a clear and poignant subject line)
  • Open the email
  • Read the email
  • AND Decide the contents of the email are interesting, important, or relevant enough to take the time to send a reply.

Each of these stages in the process gives you an opportunity to lose the recipient’s attention. Let’s look at some ways to help get more of your emails received, seen, opened, read, and returned.

SUBJECT LINE

Consider your subject line an advertisement. It’s the elevator pitch of elevator pitches. How can you be enticing enough to earn a few more valuable seconds of your recipient’s time, but not too vague or verbose, while also ensuring deliverability and avoiding spam filters? Follow these guidelines:

  • Less is more. Keep the subject line under seven words or 40 characters. It gets the reader straight to the point and prevents your message from being cut off on preview tools and mobile devices.
  • Avoid overused sales terms like “lowest price,” “free,” and “discount.”
  • Personalize it. Use the recipient’s name or personal identifier.
  • Use minimal punctuation. Any symbols like $, %, !, and set of spam triggers.
  • Evoke emotion with humor, mystery, or scarcity. These can be powerful emotional tools to stand out from email clutter.

Humor

uber

Mystery

open table

Scarcity & Personalization

sport photo

TIMING

This can vary based on the purpose of the email, but in general the best time to send email is mid-week, mid-day. More specifically, Tuesday-Thursday between the hours of 9-11am and 1-3pm. In general, this is when most people are likely to be active on email.

If you’re doing prospecting or running a recurring email campaign, create a Send Schedule and stick to it. Consistency with your send times allows you to be scientific with your email strategy and measure the effectiveness of certain days and times. Consider splitting your audience into two groups and running an A/B test.

CUSTOMIZATION

Most email marketing services like MailChimp and CRM systems like Salesforce.com have easy functionality to send a customized message to a database.

If you don’t have access to an email marketing service or CRM system, you can use mail merges to personalize your message to each individual recipient without the need to manually type each email. Get more information on creating mail merges here.

DON’T “CONSIDER” MOBILE – EMAIL IS MOBILE

Mobile opens now account for over half of all email opens. Depending on the industry mobile opens can account for up to 2/3 of the views of your email. Test all important emails by sending them to yourself and opening them on your mobile device. Text formatting, embedded images or video, and your signature can all render wonky on a smartphone, so this test is critical as more than half of your recipients will view your email on their phone or tablet. Consider shortening your subject line and email body for easier readability on a small device.

© 2024 KEVIN CARLOW

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